Frequently Asked Questions
Please read our FAQ before sending us a message.
What product categories does GetGo Star offer?
You can shop from a wide range of categories, including Arts & Crafts, Beauty & Personal Care, Health & Household, Home & Kitchen, Pets Supply, School & Office Supply, Sports & Fitness, Chemicals, Electronics, Food & Supply, Medicine & Health Care, Motor, and Services
Is there a minimum purchase amount required for free shipping?
Yes! Orders over $75 qualify for free shipping. Items are dispatched from the U.S. and typically arrive within 5–8 days
What is GetGo Star’s return policy?
They offer a 30‑day free return policy. You don’t pay anything extra for returns—what you pay at checkout is final, VAT-inclusive, with no surprise fees upon delivery
Where is GetGo Star located, and how can I contact customer support?
The company is located at 12593 Mundy Rd, Lodi, CA 95240. You can reach customer service via phone at 209‑570‑4619 or email at info@getgostar.com
How do I sign up for updates on sales and new products?
Simply enter your email in the “Sign up for Newsletter” section on the site to receive notifications about upcoming sales and newly added products
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